Refund and Returns Policy

Refund & Returns Policy

We do not issue refunds for digital movie purchases.
All sales are final due to the nature of downloadable products.

However, your satisfaction is important to us. If you experience any technical issues with video or audio playback—such as missing sound, out-of-sync audio, or file errors—we will gladly help you resolve the problem by:

• Providing technical guidance

• Supplying a fixed or replacement file at no extra cost

Please Note:

• No refunds will be given for reasons such as change of mind, incorrect purchase, or incompatibility with unsupported devices.

• To receive technical assistance, you must contact us within 30 days of your purchase and provide proof of order (e.g., order number or confirmation email).

For help, please email us at [email protected] and include details of the problem you are experiencing.

Seller identification

Mohamed Eldib
Braemstraat 89/D, 9050 Gent, Belgium
[email protected]
Enterprise number 1041.877.988 · VAT BE 1041.877.988